Even if you are using the recommended Google Chrome, a web browser is not 100% reliable for conducting such long-lived transactions as uploading large amounts of data — occasionally, something can go wrong.
Alternatively, you may have accidentally closed your browser window while uploading a dataset.

Whatever the case, it is possible to resume a dataset upload from where it left off. This is possible if your dataset meets the following criteria:

  • The upload was submitted by you.
  • The upload was started (with the SUBMIT button) but not completed.
  • The upload was started within the last 24 hours.
  • The dataset type is Survey, Inspection or Pre-processed data.

If there is a dataset that ticks these boxes, an option to resume the most recent interrupted upload will be shown in the first step of the Create new dataset flow.

Using this feature will not consume any additional dataset credits — credits are only charged once a dataset has finished uploading.

This pane show the dataset name, and the time at which the first upload attempt was started. Click the dataset to continue.

A word of caution: do not to choose this option if the dataset in question is uploading in another tab, or on another computer where you are logged in.

Survey or Inspection

The files that have already completed uploading are shown with a green tick against them, and cannot be changed or removed. 

Choose the complete set of photos again.
New files that have the same name as an already uploaded file will be automatically excluded.

When you add the missing JPEG(s), they will be checked, and are required to pass the file validations listed on the right. 

Note that only newly added photos will be shown on the map, as below.

Once the additional file(s) have been added and validated, click resume upload to upload them and submit the dataset for processing.

Pre-Processed data

The files that have already completed uploading are shown with a green tick against them, and cannot be changed or removed. When you add the missing GeoTIFF(s), they must pass the file validations listed on the right.
Files added that have the same name as an already uploaded file will not be added.

Note: We cannot resume the upload of files that were partially completed — they must be added again and uploaded in their entirety. 

Once the additional file(s) have been added and validated, click resume upload to upload them and submit the dataset for processing.

On pressing resume upload, the dataset will upload the missing files. When complete, the dataset will be submitted for processing.

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