For AeroPoints to work, you need to maintain the annual AeroPoint subscription, which is included with your purchase for the first 12 months.

If you have any active Propeller Platform license, you’ll receive the AeroPoints Dashboard subscription for free, even after that first year. 

The AeroPoints Dashboard subscription is $600 per year if you are not a Propeller Platform user.

Without an active AeroPoint subscription, AeroPoints cannot be used with Propeller processing. The benefits you receive from an annual subscription are as follows:

Your AeroPoint(s) will still be able to collect and upload new data if your AeroPoint subscription expires, but the new data cannot be processed or downloaded until your subscription renews. 

Data that was uploaded before your subscription expired can still be downloaded even if the subscription has lapsed. 

If you would like to upgrade your license, please contact sales@propelleraero.com.au.  

I still can't do it! 

We wrote these articles to arm you with everything you need to get the job done on your own, but we understand that sometimes this isn't sufficient.

If you're stuck, the Propeller data success team may be able to help. You can contact our support team by clicking the support tab on the top-right pane of your user portal.

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