Propeller Aerobotics Pty. Ltd. warrants all Propeller hardware against defects in material and workmanship for a period of one (1) year from date of activation. 

If a product is found to be defective within the warranty period, Propeller, at its discretion, will exchange the defective product with a new product. 

Our warranty is only valid when the products are purchased directly through Propeller or through an authorized reseller. 

Please keep your receipt, as it will be requested for any warranty service. Products replaced under warranty remain covered for the initial duration of the warranty plus an additional three-month period.

What is covered?

Propeller warrants that all new products are free from defects in manufacturing, materials and workmanship for a period of one year from date of activation. 

What is not covered?

The warranty does not cover defects or malfunction caused by misuse, abuse, or improper maintenance; failure to follow operating instructions; or use with equipment with which it is not intended to be used. 

It doesn’t cover cosmetic or incidental damages. Additionally, the warranty will not apply to damage caused by unauthorized alteration, modification, or repair of the product. 

To obtain warranty service

Contact us for technical support. If warranty service is necessary, we will issue an RMA number. We will, at our discretion, replace any product that proves to be defective in material or workmanship during the warranty period.

Out-of-warranty hardware

Propeller will replace your AeroPoint free of charge if your product has a manufacturing defect that is covered by the one-year warranty. 

If your product is out of the warranty, you can purchase a replacement unit. If you wish to purchase a replacement product, please click on the following link:

Replacements are considered out of warranty when:

  • The product is over one year from purchase.
  • Your product has an issue that’s not covered under warranty or consumer law, like accidental damage or damage caused by unauthorized modifications.
  • This warranty does not apply to damage due to accident, misuse, abuse, misapplication, or negligence.

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