There are a lot of factors that may cause lagging while using the Platform.

To get a better understanding of the issue, we have delineated a few steps to help us troubleshoot the issue for you:

  1. What operating system are you using?

   2. What browser (including the version)?

    3. What are the results when you run this speed test?

Please send us the result of this preliminary troubleshoot guide and we can proceed from there. You can email or talk with us right now from the chat bubble.

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