DirtMates are covered by a standard international warranty. Propeller offers guidelines for charging and storing DirtMates.
The warranty does not cover defects or malfunction caused by:
misuse, abuse, or improper maintenance,
failure to follow operating instructions or
use with equipment with which it is not intended to be used.
The warranty doesn’t cover cosmetic or accidental damages. Additionally, the warranty will not apply to damage caused by unauthorized alteration, modification, or repair of a DirtMate. For warranty claims, please contact firstname.lastname@example.org.
I still can't do it!
We wrote these articles to equip you with everything you need to get the job done on your own, but we understand that sometimes this isn't sufficient.
If you're stuck, the Propeller support team may be able to help. You can contact our support team by emailing email@example.com or by clicking the support tab on the top-right corner of the portal.