Moving large files can be burdensome and tricky. As a Propeller Stratus customer, moving survey data to Trimble Connect is a seamless process.
Prerequisites
- Access to a Propeller Stratus Portal
- Trimble Connect account
- Ability to sign in to Propeller Stratus via Trimble SSO
- Export level permissions on your site
How do I send a file to Trimble Connect?
Sign in to your Propeller Stratus Portal via the Trimble Single Sign-On (SSO) feature and navigate to the site you want to export data.
From the OUTPUTS tab, select Files.
In the list of files, select the file type you want to export. Then click PUSH TO and select Trimble Connect.
Navigate to your region. By default, it will open to the region where you reside. From here, select your project and the project’s folder. Click SEND HERE.
A pop-up window will show your files being sent to the chosen folder. Once complete, you will receive a confirmation email.
If there is an issue sending the files to Trimble Connect, you will receive an error message.
How do I know my file was received by Trimble Connect?
If you have Trimble Connect notifications enabled, you may receive confirmation that your files have been successfully received.
If there is an issue receiving your files, you will receive an email from Propeller with troubleshooting recommendations.
Troubleshooting
If you are experiencing issues sending files to Trimble Connect, please check the following:
- Do you have enough space in your Trimble Connect account for the files you are trying to send?
- Do you have the correct credentials to send files to Trimble Connect?
If you are still experiencing issues, please contact your Customer Success Engineer directly who can help you continue to troubleshoot.
I still can't do it!
We wrote these articles to equip you with everything you need to get the job done on your own, but we understand that sometimes this isn't sufficient.
If you're stuck, you can connect with our support team by clicking the support button on the top right corner of your user portal.
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