DJI Pilot 2 is the flight software used by the DJI Matrice 300 and 350 RTK (M300/350) and the DJI Mavic 3 Enterprise (M3E).
The controller will record log files for each flight that contain a wealth of information regarding telemetry, speed, battery info, electronics, and more.
In some cases, retrieving this information is useful so we can share it with DJI and let them know exactly what occurred during a flight, especially in the event of a crash. To sync the flight records, follow the steps below.
Syncing Flight Records on DJI Pilot 2
1. Open DJI Pilot and tap the User Account icon on the top left.
2. Tap Flight Record.
3. Tap the Sync icon.
4. Tap Sync to begin syncing.
5. Wait for all of the logs to sync.
6. Your flights have now synced. Tap OK to exit.
Extracting Flight Logs to a microSD Card
To extract the log files from the controller as .txt files, follow the steps below:
1. Insert a microSD card into the microSD card port on the Smart Controller.
The microSD port is located on the top of the M300 remote controller (RC) and the bottom of the M3E RC
2. Turn on the RC.
3. Tap NO when asked if the SD card should be set as the default storage location.
4. Tap the four dots (menu) in the bottom right.
5. Tap Files.
6. Tap Internal Storage.
7. Tap the DJI folder.
8. Tap the com.dji.industry.pilot folder.
9. Tap the FlightRecord folder. All flight records are stored within this folder as .txt files.
10. Tap and hold a .txt file to select it. Checkboxes will appear when multiple files are selected. Note that the newest flight logs are at the bottom of the list.
11. Tap the three dots, and then tap Copy to from the bottom menu after selecting all files you want to copy.
12. Tap the three lines on the left corner and select SD_CARD from the list.
13. Select a folder on the SD card where you would like to paste the files or tap Paste to move the files to the SD card. You can also create a new folder by tapping the three dots menu in the top-right corner and selecting New folder.
14. Turn off the RC and eject the microSD card.
15. Connect the microSD card to a computer with an SD card reader to import files to the computer.
I still can't do it!
We wrote these articles to equip you with everything you need to get the job done on your own, but we understand that sometimes this isn't sufficient.
If you're stuck, the Propeller hardware support team may be able to help. You can contact them by emailing firstname.lastname@example.org.