To use all the features Propeller offers, you must have an account. Use the steps below to create an account by following the link from your activation email.
New PortalsWhen your Propeller portal is first created, you will receive a notification and can use the process below to create an account.
Existing PortalsWhen a portal owner has granted access to one of their projects, the new user will receive an activation email containing an activation link.Once you follow the link, you'll be brought to a page like the screenshot below. You'll be prompted for your name and asked to create a password. Until the activation link is followed, no account will be associated with that email address, and the reset password link will not work. Ensure email@example.com is added to your email safelist, and check your junk mail to ensure you can receive Propeller’s activation email.
I still can't do it!We wrote these articles to equip you with everything you need to get the job done on your own, but we understand that sometimes this isn't sufficient. If you're stuck, the Propeller data success team may be able to help. You can contact our support team by clicking the support tab on the top-right pane of your user portal.