If your browser isn't rendering your portal correctly, you will likely get this error:
If this happens while using the Propeller Portal, please try the following solutions.
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Make sure you're using the latest version of the Chrome browser. Other browsers aren't supported and will not run the Propeller Portal well.
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Update your graphics drivers and operating system. If these are not up-to-date, you cannot load the graphics.
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Go to https://get.webgl.org/ and check that your browser settings are set up to support WebGL. Propeller uses WebGL to power the 3D features of the portal.
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Make sure you can interact with the globe at http://cesiumjs.org/. Cesium powers the 3D features of the Propeller Platform.
If you are still having issues, please contact Propeller support.
Still need a hand?
These articles are written to get you where you need to go, but if you can't find what you're looking for, our support team is here to help. Reach out anytime via the question mark in the bottom left of your portal.
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