You may receive two types of emails while your survey is being processed: advisory and customer action required.
This video will cover the top 10 reasons your survey may get held up during processing. We’ll cover the types of emails we send out, the reasons for the processing delays, and how to resolve the issues to avoid further delays. We’ll also provide you with some guidance on how to avoid any issues in the future.
Want to become a Propeller power user? Whether you are flying the drone or analyzing the data back in the office, we have a training session for you.
Visit PropellerU for more on-demand training videos and webinars to help you start using Propeller with confidence!
Want to Learn More?
How Long Does it Take To Process Data?
Best Practices for Drone Surveying
Best Practices for Ground Control Placement
I still can't do it!
We wrote these articles to equip you with everything you need to get the job done on your own, but we understand that sometimes this isn't sufficient.
If you're stuck, you can connect with our support team by clicking the question mark button at the top right corner of your user portal.
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