Training Video: Processing Notifications and What To Do If You Receive One

You may receive two types of emails while your survey is being processed: advisory and customer action required.

This video will cover the top 10 reasons your survey may get held up during processing. We’ll cover the types of emails we send out, the reasons for the processing delays, and how to resolve the issues to avoid further delays. We’ll also provide you with some guidance on how to avoid any issues in the future.


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I still can't do it!

We wrote these articles to equip you with everything you need to get the job done on your own, but we understand that sometimes this isn't sufficient.

If you're stuck, the Propeller data success team may be able to help. You can contact our support team by clicking the support tab on the top-right pane of your user portal.