Training Video: Processing Notifications and What To Do If You Receive One


You may receive two types of emails while your survey is being processed: advisory and customer action required.

This video will cover the top 10 reasons your survey may get held up during processing. We’ll cover the types of emails we send out, the reasons for the processing delays, and how to resolve the issues to avoid further delays. We’ll also provide you with some guidance on how to avoid any issues in the future.

Want to become a Propeller power user? Whether you are flying the drone or analyzing the data back in the office, we have a training session for you. 

Visit PropellerU for more on-demand training videos and webinars to help you start using Propeller with confidence!

Want to Learn More?

How Long Does it Take To Process Data?

Best Practices for Drone Surveying

Best Practices for Ground Control Placement


Still need a hand?

These articles are written to get you where you need to go, but if you can't find what you're looking for, our support team is here to help. Reach out anytime via the question mark in the bottom left of your portal.

Explore what's coming next

MapLabs is our early access program where you can try what’s coming next and share feedback with our team. Learn how to join.

Related to

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request