Before you can use your new AeroPoints, you need to activate them — visit the AeroPoints activation page, enter your activation code or serial number, and assign them to your portal.
When you receive your new AeroPoints, you must activate them before you begin using them.
| 💡 Tip: If you received AeroPoints as a warranty replacement, they should already be activated and added to your group. If they're not showing up, contact Propeller support. |
| 💡 Tip: Although optional, the best practice is to use AeroPoint 2s with the Propeller mobile app. Download the app from the Apple App Store or Google Play Store. |
The links below will take you to your mobile provider’s app store to download and install the Propeller mobile app.
- Navigate to your Propeller portal
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Enter the AeroPoints tab using the menu side bar
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Select +ACTIVATE AEROPOINT(S).
Activate a pack of 5 AeroPoints
If you have a pack of 5 AeroPoints, an activation code is included in the box. If you've lost your activation code, contact the support team for a replacement.
- Select Activate a pack of 5 AeroPoints.
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Enter the eight-digit activation code and click + Add.
- If you have more than one pack, add each activation code.
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Verify the AeroPoints you're adding and click Next step.
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Select the portal and AeroPoint group to assign your new AeroPoints to, then click Next.
Activate individual AeroPoints
To activate a single AeroPoint, use its 8-digit serial number. You can find this on the AeroPoint solar panel or on the AeroPoint box.
- Select Activate individual AeroPoints
- Enter the serial number and click +ADD.
- Verify the AeroPoints you're adding and click NEXT STEP.
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Select the portal and AeroPoint group to assign your AeroPoints to, then click NEXT.
After activation, you will be redirected to your AeroPoints dashboard, where you can see your newly activated AeroPoints along with their battery level and connection history.
AeroPoints for Propeller PPK
If you are using the Propeller PPK Drone Solution, use the process above to activate the AeroPoint(s) included with your drone. The activation code can only be used with the AeroPoint(s) included with your drone package.
If you purchased additional AeroPoints with the PPK Solution, you need to merge them into one set. Contact Propeller support to merge the single AeroPoint with the additional set.
What's next
Now that your AeroPoints are activated, you can start capturing and processing data:
- What Is the AeroPoints App? Getting Started Guide: Learn how to use the AeroPoints app to manage your devices.
- Annual AeroPoints Processing Subscription: Understand what's included in your subscription and when to renew.
- Different ways to process AeroPoint surveys and expected accuracy: Explore the processing methods available for your surveys.
I still can't do it!
We wrote these articles to equip you with everything you need to get the job done on your own, but we understand that sometimes this isn't sufficient.
If you're stuck, the Propeller hardware support team may be able to help. You can contact them by emailing hardwaresupport@propelleraero.com.au.
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