If you are having trouble loading your user portal in Google Chrome, try these tips and tricks to improve your experience.
Hard refresh
On a PC |
Press Ctrl+Shift+R |
On a Mac |
Command+Shift+R |
Clear browsing data
Clearing your browsing data (or cache) deletes all the temporary files your browser has downloaded. This forces your web browser to re-download fresh versions of all the files for that website.
Disable pop-up blocker
Disable your ad blocker for all pages with .prpellr.com/ in the site address.
Update Google Chrome
If you’re on an old version of Google Chrome, we can’t guarantee a good experience. Updating it to the newest version is an easy way to troubleshoot any issues.
Bookmark your specific site
Don’t bookmark propelleraero.com; rather, bookmark your specific site and user portal by clicking on the star at the top-right corner of the browser and setting your preferences.
I still can't do it!
We wrote these articles to equip you with everything you need to get the job done on your own, but we understand that sometimes this isn't sufficient.
If you're stuck, you can connect with our support team by clicking the support button on the top right corner of your user portal.
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