How To Check The Status of a Survey Submitted For Processing

Once you’ve uploaded a survey for processing, you can check the status and view important information regarding your most recent data in the Platform.

Click on DATA PROCESSING in the top toolbar.

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You’ll be able to see any relevant information regarding any survey still processing or released within the last 24 hours. 

Upload submitted

This section contains information about when an upload was submitted, the site's name, and a confirmation that we have received it. Processing will begin soon.

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This confirms your uploaded dataset is being aligned and georeferenced and is going through automated quality checks. You’ll be able to see the site name, time submitted, and the dataset name.

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Retrieving corrections data

We are currently sourcing corrections data needed to process your survey.

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This lets you know your dataset has been processed and is ready to view. Click the link provided to go directly to the dataset.

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Troubleshooting and/or reviewing

Our data processing team has found a potential issue with your dataset that might delay its release. We’ll review the data and contact you if we need additional information.

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I still can't do it!

We wrote these articles to equip you with everything you need to get the job done on your own, but we understand that sometimes this isn't sufficient.

If you're stuck, you can connect with our support team by clicking the support button on the top right corner of your user portal.

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