How to Register a Drone with Propeller to Use the PPK Workflow

Get Started: Register Your Propeller PPK Drone

To upload and process imagery using the Propeller PPK workflow, you must register your drone with us. This article provides a comprehensive guide to registering a new drone or replacing a repaired one.

Your drone's PPK subscription is included for one year after purchase and begins the day you register it.
 

Registration Steps

Before you begin, ensure you've activated your drone's DJI Care Enterprise Basic. You can register your PPK drone when you upload its first survey.

1. Create a new site or upload survey data to an established site in your Propeller portal.

2. Select Surveys and begin a Photogrammetry upload.

3. Select Use Propeller PPK and click NEXT.

4. Import your survey data into the uploader.

5. Click the button in the File validation error to view the drone registration form.

6. Select Register new drone sensor.

7. Complete the details on the form. The system should automatically detect the Drone Model and Drone Serial Number from the uploaded image metadata. Some models will require a manual input of the Drone Serial Number. Click NEXT.

8. Add a Sensor nickname

9. Review the information before clicking COMPLETE.

10. You will get a confirmation that your drone has been successfully registered.

Troubleshooting: Serial Number Detection Failure

During registration, the system automatically reads the drone and sensor serial numbers (S/N) from the image metadata. If this information cannot be detected, refer to the scenarios below.

Only the Drone S/N is Missing

If the system detects the sensor serial number but not the drone serial number, the registration requires manual input of the drone serial number.

Both Drone & Sensor S/N are Missing

If neither serial number is detected, the drone is considered "unknown". You have two options:

• Contact Support: Reach out to our support team for assistance with troubleshooting and registration.
• Use Standard Upload: Exit the PPK workflow and restart the upload using the non-PPK processing, “Use my drone photos” method.

Aircraft serial number locations

DJI Phantom 4 RTK

Your 14-character serial number can be found inside the battery compartment of the drone.

WingtraOne (Gen I & II)

Your 4-character serial number can be found on the right flap of the drone.

WingtraRAY

Your 5-character serial number can be found on the right flap of the drone.

Skydio X10

Your 16-character serial number can be found on the label inside the battery bay of the drone.

DJI Matrice 350 RTK

Your 20-character serial number can be found on the drone case or the drone's body.

DJI Matrice 300 RTK

Your 14-character serial number can be found on the drone case or the nose of the drone.

Quantum Trinity F90+

Your 6-character serial number can be found in the battery compartment of the drone.

DJI Mavic 3 Enterprise

Your 20-character serial number can be found on the drone case or in the battery compartment of the drone.

DJI Matrice 4 Enterprise

Your 20-character serial number can be found on the drone case or in the battery compartment of the drone.

Autel EVO II RTK

Your EVO II aircraft serial number starts with H or 1781.

Anzu Raptor

Your 20-character serial number can be found in the drone's battery compartment.

After you receive a repaired or replacement drone

Accidents happen, and sometimes your drone gets damaged. If there is any physical damage to your DJI drone, contact Hardware Support, who will help you initiate the repair process with DJI.

When you have an operational drone, whether replaced or repaired, you must register the new drone and unregister the old one when prompted during the upload process.

1.  Follow steps 1 to 5 of Registration Steps, then select Register and replace an existing drone.

2. SELECT A DRONE you want to replace.

3. Select the drone sensor you would like to replace from the dropdown menu.
4. Select the reason for replacement and click NEXT.

5. Complete and verify the details of your new drone.

I still can't do it!

We wrote these articles to equip you with everything you need to get the job done on your own, but we understand that sometimes this isn't sufficient.

If you're stuck, the Propeller hardware support team may be able to help. You can contact them by emailing hardwaresupport@propelleraero.com.au.