360 walkthroughs let you capture a ground-level video of your site with an Insta360 X5 or X6 camera and the Propeller Mobile app, then explore it directly on your 2D and 3D map. As you navigate, two arrows show you which way is forward and which is back. In areas with few landmarks or frequently changing conditions, Propeller uses your GPS recording to keep the path accurate.
| ℹ️ Note: This tool is a paid add-on, please contact your Customer Success Manager to learn how to get access. Users with at least Inspect permission on the site can view walkthroughs. |
Before you start
Before heading out, make sure you have:
- An Insta360 X5 or X6 camera
- The Propeller Mobile app installed on your phone, updated to version 1.6.11 or later to use an X6
- Sufficient camera battery and memory. The app alerts you on connect, but check beforehand to avoid delays on site.
- Enough walkthrough credits, one is deducted per walkthrough on upload. Check your balance in licence settings.
- Open sky visibility at your capture location. Indoor or obstructed areas reduce GPS accuracy.
| ℹ️ Note: For iPhone only users, set location services for the Propeller Mobile app to Always before you start. Changing this mid-capture disconnects the Insta360. |
Capture a walkthrough
| ℹ️ Note: The app keeps the camera connection active while recording, even if the app goes to the background or your phone locks, you can safely pocket your phone mid-capture. If device memory runs low, the recording autocompletes automatically. |
- Open the Propeller Mobile app and navigate to your site.
- Tap the yellow plus (+) button, select the camera icon and click on Take photo to open the walkthrough capture screen.
- Select Walkthrough from the capture mode carousel.
- Tap Connect to camera and follow the on-screen prompts to pair your Insta360 X5 or X6 via Bluetooth. Ensure your Insta360 camera is turned on and the camera is pointing in the direction of travel for best results i.e. forward looking.
- Once connected, a setup screen appears before capture begins. Review the recommended steps for a quality walkthrough, then tap Start capturing and begin walking the area.
- Walk at a steady pace. Walkthrough capture is designed for walking speed — vehicle-speed capture is not supported.
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💡Tip: The best resolution depends on your camera.
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- Frames are captured approximately every 2.5 metres. If you pause for 3 seconds, a manual frame is recorded at that exact location. This can be useful for documenting a specific area of interest.
- When you have finished, tap Finish on your mobile screen.
Upload a walkthrough
| ℹ️ Note: If a walkthrough fails to process, you'll receive an automated email notification. Reply to that email or contact support if you need help resolving the issue. |
- After finishing your capture, tap Save capture to phone to save the recording to your device.
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Once saved, you have two options:
- Tap Disconnect and begin upload to disconnect from the camera and start uploading immediately.
- Tap Stay connected to remain connected to the camera and upload later.
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Once you begin uploading, the Uploads & Processing page opens automatically and shows a progress bar for your upload.
- You can tap the walkthrough line item to track progress in more detail, but keep the Uploads & Processing section open until the status changes from Uploading to Processing. Closing the section may interrupt the upload.
- To manage your network settings, tap the gear icon in the top right of the Uploads & Processing page. This opens the Network settings panel, where you can toggle Use cellular data for uploads on or off.
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To see more detail about your upload, tap the walkthrough line item. From this view you can see:
- Credit settings: your current plan and remaining walkthrough credits
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Upload details: status, file size, duration, date uploaded, uploaded by, and GPS track positions
If there is an upload error, from this view you can:
- Tap Retry upload to try again
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Tap Delete walkthrough from my device to remove the file
- Once processing is complete, the walkthrough will appear in the Media tab.
View a walkthrough on desktop
| ℹ️ Note: Walkthroughs that are still processing appear grayed out in the Media tab. They automatically become clickable when processing is complete. |
- Open your site in the Propeller web portal.
- Click the Media tab in the left sidebar.
- Select the walkthrough you want to explore. The path appears as an overlay on your 2D and 3D map.
- Click any point along the path to jump to the 360 view from that location.
- Use the on-screen arrows or drag the view to look around.
- Click the full screen button to hide the map and fill your entire screen with the walkthrough view.
- The blue dot on the map represents your location in the walkthrough. As you pan around, an outline follows the direction you're looking so you stay oriented.
View a walkthrough on mobile
- Open the Propeller Mobile app and navigate to your site.
- Tap the Media tab.
- Tap the eyeball icon next to a walkthrough to show the captured path on the map.
- Tap the walkthrough line item to open the 360 view in full screen mode.
- To view the walkthrough alongside the map, tap the three-dot menu in the top right and select Show map to switch to split screen mode.
Still need a hand?
These articles are written to get you where you need to go, but if you can't find what you're looking for, our support team is here to help. Reach out anytime via the question mark in the bottom left of your portal.
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