Activating DirtMates connects the units to your portal, allowing you to manage and use them while also starting their warranty period. You must activate them before using DirtMates or adding them to your organization.
After purchasing, you'll receive an email with a tracking number for your shipment and a one-time-use activation code for the DirtMates included. This eight-character code may contain numbers and the letters A–F
Activation using the mobile app
Using the Propeller Mobile App, open any survey listed for your portal. Then tap the three bars in the top left corner of the screen. Tap DirtMate management to enter the app.
Navigate into the DirtMates tab.
Near the top of the screen, you will find the ACTIVATE DIRTMATES + button
You will be prompted to enter an Activation code provided with the shipment of Dirtmates.
If you don’t have an activation code, Contact your Site Support Technician or email sitesupport@propelleraero.com.au for activation assistance.
The list of DirtMate units associated with that activation code is displayed, along with a count of how many DirtMates are involved in the activation.
Once this process is complete, the Dirtmate units can be found in the DirtMates tab and are ready to install on a machine or set up as a base.
Activation in the platform
From the HARDWARE tab, select DirtMates from the side panel.
Click ACTIVATE DIRTMATES.
Enter the activation code provided in the box with your DirtMate.
The next screen will ask you to confirm the activation and verify any current DirMates you have registered.
You'll see information including serial number, name, when it last connected, site location, and the machine where it's installed.
I still can't do it!
We wrote these articles to equip you with everything you need to get the job done on your own, but we understand that sometimes this isn't sufficient.
If you're stuck, the Propeller Site Support team may be able to help. You can contact our support team by emailing sitesupport@propelleraero.com.au.
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