Who should you go to with questions about using your Quantum drone?
| Drone Acquisition Questions | Contact | ||
| I have some initial questions. Could I see a demo? | Find a Quantum Dealer | ||
| I'm interested in purchasing. | Find a Quantum Dealer | ||
| Pre-Flight Questions | Contact | Helpful Links/Tips | |
| What steps must I take when unboxing the drone and preparing for my first flight? | Quantum & Dealer Support | Quantum Trinity F90+ Resources | |
| How do I get my drone registered in Propeller? | Propeller Hardware Support | How to Register a Drone with Propeller to Use with the PPK Workflow | |
| How do I get my drone registered with the FAA? What about airspace requirements? | Quantum & Dealer Support | ||
| What are the hardware limitations of this drone? | Quantum & Dealer Support | Technical Specifications | |
| What happens if the drone breaks or there is a crash? Is there a warranty? | Quantum Replacement and Repair | Quantum Replacement & Repair Information | |
| How do I update the firmware? | Quantum & Dealer Support | Quantum Systems YouTube channel | |
| Data Collection Questions | Contact | Helpful Links/Tips | |
| How do I plan a mission? What settings should I use? |
Quantum Systems Training Video Library & Dealer Support |
How to Plan a Mission with the Trinity F90+ Review the recommended settings for the Propeller PPK Workflow |
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| How do I plan a linear/corridor mission? | Quantum Systems Training Video Library & Dealer Support | Corridor Mapping | |
| Do I need to use ground control? What should my ground control layout look like? Can I use AeroPoints with the drone? |
Propeller Support | ||
| What should my ground control layout look like? | Propeller Customer Success | Ground Control Placement and Distribution | |
| I'm in the field and having a problem (drone won’t connect, won't take off, calibration, etc.) | Quantum & Dealer Support Quantum Systems Training Video Library |
How to calibrate the magnetometer Trinity F90+ |
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| I have a question about airspace. Should I be flying here? | Quantum & Dealer Support | How to Check Airspace Restrictions | |
| How does updating the firmware work? |
Quantum & Dealer Support Quantum Systems Training Video Library |
How to Firmware update the TrinityF90+ Mainbody Qbase 3D | |
| Are there recommended SD cards? | Supported SD Cards | ||
| Data Upload & Processing Questions | Contact | Helpful Links/Tips | |
| How do I get data off AeroPoints? The AeroPoint won’t connect to my hotspot. | Propeller Hardware Support | ||
| How do I set up a site in Propeller? Choosing a coordinate system? | Propeller Customer Success |
How to Create a New Site in the Propeller Platform |
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| How do I upload drone data and ground control points? What filters should I choose? | Propeller Customer Success | ||
| How do I add design files to the Propeller platform? | Propeller Customer Success | ||
| Post-Processing Questions | Contact | Helpful Links/Tips | |
| How can I check my data’s accuracy? | Propeller Customer Success | What is the Processing Report? | |
| How do I use the Propeller platform? | Propeller Customer Success | Getting Started with the Propeller Platform | |
I still can’t do it!
For AeroPoint issues, please contact the Propeller hardware support team by emailing hardwaresupport@propelleraero.com.au.
For Quantum questions, please contact Quantum Support at info@quantum-systems.com.
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