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Drone Acquisition Questions |
Contact |
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I have some initial questions.
Could I see a demo?
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Autel Sales
Request a Demo
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| I'm interested in purchasing. |
Autel Sales
Authorized Partners
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Pre-Flight Questions |
Contact |
Helpful Links/Tips |
| What steps must I take when unboxing the drone and preparing for my first flight? |
Autel Customer Support
United States
European Union
Other Regions
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Register your drone
Autel FAQs
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| How do I get my drone registered in Propeller? |
Propeller Hardware Support |
How to Register a Drone with Propeller to Use with the PPK Workflow |
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How do I get my drone registered with the FAA?
What about airspace requirements?
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Autel Support & Dealer Support |
How to Register a Drone with the FAA
How to Legally Own Your Drone
FAADroneZone
How to Check Airspace Restrictions
No Fly Zone
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| What are the hardware limitations of this drone? |
Autel Sales & Support
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Technical Specifications
Read common FAQs before you go out into the field
Autel Robotics YouTube Channel
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What happens if the drone breaks or there is a crash?
Is there a warranty?
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Autel Support & Dealer Support |
Contact Autel Support
Review Autel Care & Warranty Information
Autel Care Plane Terms of Service
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| How do I properly care for the drone? How do I update the firmware? |
Autel Customer Support
United States
European Union
Other Regions
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Autel Training Video Library
Autel Robotics YouTube Channel
User Manual
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Data Collection Questions |
Contact |
Helpful Links/Tips |
| How do I plan a mission? |
Autel Support & Dealer Support |
Review Using Propeller PPK with Autel EVO II
How to Use the Mission Planner: Rectangular and Polygon Missions
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| What settings should I use? |
Autel Support & Dealer Support |
Using Propeller PPK with Autel EVO II
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| I need tips for maneuvers and flying |
Autel Support & Dealer Support |
RC Overview
Tutorial: Flight Maneuvers
Autel Help Center
AutelPilot Forum
Tips and Tutorials
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Do I need to use ground control?
Can I use AeroPoints with the drone?
What should my ground control layout look like?
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Propeller Customer Success |
How to Use Ground Control
What are AeroPoints?
Using Propeller PPK workflow
Ground Control Placement and Distribution
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| I'm in the field and having a problem (drone won’t connect, won't take off, calibration, etc.) |
Autel Support & Dealer Support |
Troubleshooting
Reboot the drone and try again.
If that fails, try the takeoff from a different location.
Compass Calibration
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| How does updating the firmware work? |
Autel Support & Dealer Support |
Updating the Firmware
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| Are there recommended SD cards? |
Autel Sales & Support
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Review SD card recommendations
SD Cards for Autel Drones: Everything You Need to Know
Which SD Cards Can I Use With My Survey Drones?
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Data Upload & Processing Questions |
Contact |
Helpful Links/Tips |
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How do I get data off AeroPoints?
The AeroPoint won’t connect to my hotspot.
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Propeller Hardware Support |
Troubleshooting AeroPoint 2s
Troubleshooting AeroPoint 1s
How Do I Upload AeroPoint Data to My User Portal?
AeroPoint Essentials
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How do I set up a site in Propeller?
How do I pick a coordinate system?
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Propeller Customer Success |
How to Create a New Site in the Propeller Platform
What is a Coordinate Reference System?
Training Video: Creating a Site and Selecting a Coordinate Reference System
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How do I upload drone data and ground control points?
What filters should I choose?
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Propeller Customer Success |
Uploading a PPK Survey From an Autel EVO II RTK
Filtering Your Data
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| How do I add design files to the Propeller platform? |
Propeller Customer Success |
Upload Design Surface Data
Working with DXF Design Files
Uploading Linework to Propeller
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Post-Processing Questions |
Contact |
Helpful Links/Tips |
| How can I check my data’s accuracy? |
Propeller Customer Success |
What is the Processing Report?
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| How do I use the Propeller platform? |
Propeller Customer Success |
Getting Started with the Propeller Platform
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